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Superior Features Like Affordable Voice Messaging, Automated Attendant Service and Complete Customization make the Panasonic KX-TVA the perfect Voice Processing System for your Growing Business. Phoenix Telecommunications and Panasonic are here to help your business grow - one happy customer at a time. |
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Contact us for a Solution Designed just for your business. Speak with a Customer Service Representative by calling 215-918-1019. |
Panasonic KX-TVA Voice Processing Systems offer much more than voice mail and automated attendant service.
You also get versitile features and options, such as bilingual service and custom service that lets Phoenix Telecommunications custom design your system
to meet your specific needs. Digitally integrating a Panasonic Voice Processing System with one of the Panasonic Digital Hybrid IP-PBX Systems will
provide additional advanced features that are only available when connected to a Panasonic KX-TDA System.
Voice Mail Service The KX-TVA50 supports 64 and the KX-TVA200 supports 1024 individual, password protected mailboxes and can hold a programmable number of messages in each. Each mailbox owner may record a general message for "after-hours" use, and a "busy" greeting that lets the caller know if you're on the phone or away from your desk. After receiving messages, the system can notify you in several different ways. (See Enhanced Message Waiting Notification.) Automated Attendant Service The auto-attendant answers incoming calls and routes the caller to the appropriate extensions or departments. Individual extensions can be set up with options for call screening, call blocking or intercom paging. Interview Service Allows you to set up a mailbox that will deliver and record responses for up to ten questions. Use this customer-friendly service to take orders, conduct surveys, collect suggestions, or to record requests for appointments. Custom Service Often used in conjunction with automated attendant service, custom service allows callers 1-digit access to department extensions, information announcements, or other system features. For example, a caller could hear a menu as follows, "To hear our daily specials, press one... for directions, press two..." Direct Mailbox Access Mailbox owners can retreive new messages simply by pressing the Message Waiting button. Subscriber Tutorial The KX-TVA makes setting up your mailbox for the first time easy. When you access your voice mail for the first time the system will instruct you to set your password and record your personal greeting for the following: No Answer, Busy, and After Hours greeting. Bilingual Voice Prompts All the necessary system recordings are factory preprogrammed in 7 languages, but 3 other languages may also be recorded. The opening greeting can be set to allow the caller to choose a language, and you can even program different incoming phone lines to be answered in different languages - a great feature for businesses operating in multi-cultural communities. External Message Delivery Allows you to pre-record a message and specify the phone number to be called and the time and date for the message to be delivered. If the destination number is busy at the specified time, the call can be redialed up to 15 times. You can even program in a password to ensure that your message is delivered only to the appropriate party. Enhanced Message Notification Each mailbox user can be notified of new messages in several different ways: • The message lamp on your extension will light. • Your pager will alert you to call your mailbox. • Your pager will display the telephone/intercom number of the caller. • The system will call a predetermined telephone number to reach you. Email Integration The KX-TVA Voice Processing system can connect to your Local Area Network (LAN) or Wide Area Network (WAN), providing integration with your email. When someone leaves a message in your voice mailbox the voice processing system automatically sends an email to your computer indicating that you have a message in your voice mailbox. The email lets you know the date and time the message was received and includes the message in a wave file. When you open the email on the PC you can listen to the message and forward the message to anyone using email. |
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Call Screening
When this feature is utilized, the system records the caller's name and announces it to the extension user before transferring the call. Each individual mailbox can activate or deactivate the feature. Live Call Screening Monitor your incoming calls while they are being recorded into your mailbox and, if desired, intercept the call. You can choose to hear your calls either through your telephones speaker or, for privacy, through the handset. Two-Way Transfer Allow you to record a live conversation into another person's mailbox. Callback Number Entry The system can collect the telephone numbers of your callers before, after, or instead of recording a message, and include it in your beeper notification. The caller's number will be displayed on your pager, allowing you to contact that person without first having to retrieve her/his message. Caller ID Callback When a caller leaves a message, the PBX collects and modifies the caller's Caller ID information and stores it in the voice mail system, if provided by the telephone company. When you retrieve the message you have the option of simply pressing one key to call the person back using the modified Caller ID information stored in the system, making it very easy to return the call. Caller ID Name Announcement Now you don't have to look at your phone to identify certain callers. With Caller ID Name Annoucement, you can store up to 200 pre-recorded audio messages that will be played through the telephone's handset, matching a Caller ID number that is programmed with a pre-recorded message. Caller ID Personal Greeting Up to four personal greeting can be recorded and assigned to specific telephone numbers. The recording is then played when that specific number calls. Caller ID/DID Call Routing The system Administrator can assign up to 200 Caller ID numbers and program them to route the call to the desired extension, mailbox or custom service. Dial By Name Allows the caller to reach the intended extension or mailbox simply by dialing the first three or four letters of the extension owner's first or last name. Covering Extension As an alternative to routing calls to the voice mail system, each mailbox user can set a covering extension that can be used when she or he is not available to answer calls. Holiday Service The system can accommodate up to 20 custom greetings for holidays and can be programmed to play the special greeting on those days. Intercom Paging Notifies you of an incoming call even if your extension is unanswered. The system will put the caller on hold, and use an internal or external paging function to announce "I have a call for ..." You can answer the call from anywhere in your facility by just dialing a pick-up code from any system phone. Fax Detection When a port receives a fax call (and a CNG tone is detected) the system will automatically transfer the call to the designated fax extension. This can eliminate the need for a dedicated fax line. Timed Reminding Setting Subscribers can set a timed reminder and confirm the timed reminder setting from the subscriber service. Subscribers can do the following: • Set the time and Mode Hour: 1-12, Minute 00-59, AM/PM • Cancel the timed reminder. • Review current settings. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Enhanced User Display with KX-TDA Interactve LCD Voice Mail Menus
What could be more convenient than using the display on Panasonic KX-T7600 series telephone to view, select and access the messages in your voicemail box? When the KX-TVA Voice Processing System is added to a KX-TDA System the KX-T7600 telephone displays are interactive with the Voice Mail. As a Unified Platform these products work together to share information including routing information and telephone key and display operations. The benefit is clear as day; you no longer need to remember all the key codes to handle voice messages. When a user calls the voice mail to retrieve their messages, the voice mail provides the appropriate screen display for the user to select a function. In the first voice mail screen, you now have the option to receive messages, check message distribution (mailbox management), or check the status of automated attendant. To check your "Received Messages", simply scroll down to that option and press the key, which brings you to the next screen, displaying the "Received Messages" which includes the caller ID information. Thanks to this feature, you no longer have to wait until the end of someone's message to find out the person's call back information. You can review each of your messages without listening to them, giving you the power to "Play", "Erase", or "Save" without spending the time to listen to each one. You can easily organize and control all of your messages. It even allows you to set a personal greeting by simply pushing a button. Scroll through the "Automated Answer" screen and select the message to callers that best fits your busy schedule. With the LCD integrated voice mail menu, message control is at your fingertips! |
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Phoenix Telecom is a Certified Dealer for the Panasonic TVA product line. We're ready to answer your question and provide a system designed to meet your needs. Speak with a Customer Service Representative by calling 215-918-1019. |
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| The information on this page is from a Sales Brochure written and published by Panasonic Consumer Electronics Company. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| Copyright © 2004-2010 Phoenix Telecommunications, Inc. All rights reserved. | |